http://vtisp.com/ (cheap) - $3.95/mo $39.95/yr United States

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Posted: Tue Sep 19, 2006 4:55 am

Title: do not trust them

smith098

Posts: 1

****DO NOT GET YEARLY SERVICE**** because I paid $39.95 for yearly service and after 5 month later, NO MORE CONNECTION. I sent them so many e-mails for to get the connection but no response. I e-mail them to cancel my account and NO RESPONSE. ONE YEAR LATER THEY E-MAIL ME about NEW BILL (They automatically renew my no connection service account). IF you cancel your account make sure you get cancellation confirm number. Now you know “THEY STEAL MORE THAN $3”. Also, watch out particularly one reviewer in this site “I MEAN former costumer service agent (I think, this person still work form them)”.
I do have plenty of knowledge to use their internet service.

*****CHEAP = headache, BIG HEADACHE. I would say their service not cheap*****

Posted: Sun Sep 17, 2006 16:22 pm

Title:

stinkypeep13

Posts: 319

53.2 connection with them most times. Lowest was 49.0 a few times. VTISP is one of the best values for an ISP. ALWAYS get on the first try and never a disconnect.

Posted: Sun Sep 17, 2006 16:03 pm

Title: www.vtisp.com

pwn

Posts: 2

This ISP is characterized by connection failures and frequent service drops.
It is all but impossible to terminate the service once they get your credit card account number. These people are crooks.

They are NOT indeed listed with the Better Business Burea. Contact the following for assistance if you become snared by these thieves:

COSUMER ASSISTANCE PROGRAM
206 MORRILL HALL - UVM
BURLINGTON, VERMONT 05405

The above is the address of the:

State of Vermont
Office of the Attorney General
Public Protection Division
TEL: (802)656-3183
FAX: (802)656-1423
"OUTSIDE OF CRITTENDEN COUNTY": 1-800-649-2424

On the Internet: www.atg.state.vt.us

Posted: Sun Jul 02, 2006 13:17 pm

Title: solid connection

furball64801

Posts: 106

This is a great and cheap liltte isp fantastic get on each and everytime. For the price it just cant be beat.

Posted: Wed May 24, 2006 8:46 am

Title: Re: Cancelling....

aci-john

Posts: 386

I used to work in customer service and I know from experience that 99% of problems like this arise from the fact that customers are usually stupid, helpless idiots who barely know how to tie thier own shoe.

Joey M.[/quote]

*Claps* I didnt say it!!! Heheee

Posted: Wed May 24, 2006 1:37 am

Title: Cancelling....

JoeyM
Guest

First, the BBB does have information on the company.

Second, make sure you're using the correct method to cancel. Follow the directions exactly as they describe.

VTISP has a LOT of subscribers (happy ones) and I doubt they would risk their reputation just so that they could steal your lousy $3.

I've been with them for a few months, could not be happier, and doubt I will have a problem when/if I decide to cancel.

I used to work in customer service and I know from experience that 99% of problems like this arise from the fact that customers are usually stupid, helpless idiots who barely know how to tie thier own shoe.

Joey M.

Posted: Thu May 11, 2006 4:31 am

Title: Difficult to cancel

DDH
Guest

Trying to cancel is like pulling teeth. No response to emails. Phone number doesn't work. Sent email to the president of Access the Net, maybe he'll respond. Checked the VT BBB but they don't have any record of the company. Might have to have credit card company reverse charges. Hope you like the service because they will keep charging you for it even if you don't.

Posted: Tue May 09, 2006 16:03 pm

Title: Back up to 44 kbps

Paul2004_
Guest

Somehow the slow connect speeds with the new phone numbers (see previous posts) got solved. I'm getting a consistent 44 kbps again !!

Posted: Tue May 02, 2006 20:27 pm

Title:

Guest

This service rocks! I have used most of the budget (under $5.00) ISP's at Freedomlist over the past three years,, and this is by far the best and cheapest! But if you're having problems surfing the web (if your browsing is s-l-o-w, then try doing what I did. Try downloading the Avant Browser (www.avantbrowser.com). It's freeware/donationware, so it won't cost you a cent (unless you care to contribute to them). And keep a backup copy on disk (just in case). This browser far better than using IE 6.0! Believe me--I went through that already! What? You don't get email?
Try MyWay's free service (www.myway.com). It's loaded with great features! Free emoticons (smileys) too! Have a great day, everyone!

Posted: Sun Apr 30, 2006 21:36 pm

Title:

paul2004_
Guest

I have been a very satisfied customer of VTISP for over two *years*. I liked it so much that I recently opened a second account to use at work. I'm in Massachusetts.

However, the original dial-up numbers for my account are inaccessible now due to snafu between Verizon and Worldnet (Globalnet). I understand that customers here and in California are affected.

VTISP was great about it and gave me access to other numbers that do work. The problem is that my connect speeds are almost half what they were (28k vs. 44k) on this entire set of new numbers.

Nothing else has changed. I obviously like VTISP but I can't go back to 28k!

Posted: Sat Apr 29, 2006 13:35 pm

Title: great isp

mattjr
Guest

Its been about 2 months now and I just love there speed and service. Keep up the good work and I love the price for a year.

Posted: Sat Apr 29, 2006 1:27 am

Title: http://vtisp.com/

Richard486
Guest

No problems with speed or with access and you can't beat the price.

Posted: Tue Apr 25, 2006 16:15 pm

Title: http://vtisp.com/

blairski
Guest

I signed up for this service on 4/22/6. So far my debit card has not been charged but I do have service. I have been able to log on every time but if I am on for over 5 hours at a time then it boots me off. The only time this is a problem for me is when I am trying to download a large file. Otherwise I am happy with the service so far. I will post again if there are any problems.

Posted: Wed Mar 22, 2006 10:40 am

Title: Re: re: port 25

OG1
Guest

NO, only smtp port 35 is blocked. All other ports are open. Also, the workaround for blocked port 25 for this ISP is: smtp.safepages.com0987

Posted: Wed Mar 22, 2006 6:50 am

Title: re: port 25

matthews
Guest

Right I was specifically thinking about Google mail when I asked the question. I have family set up with Gmail and this ISP price would be perfect for them, but I want them to be able to continue using Outlook Express. The description for this ISP says port 25 is blocked and their home page says they don't provide e-mail service to thwart spammers (but they provide webmail). I hate webmail. Are the SSL Gmail ports blocked? anybody know?

Posted: Wed Mar 22, 2006 1:06 am

Title: Re: is only port 25 blocked?

OG1
Guest

matthews wrote:

OK, port 25 is blocked. but ore all other ports blocked? some other e-mail providers have alternate ports for those online services that block port 25. I hate using webmail interface. can still use my e-mail client if my e-mail uses another port besides port 25?

use: smtp.safepages.com -(for VTISP only)
as your smtp setting in Outlook Express - keeping port 25
instead of your usual smtp setting

use any pop3 setting for your e-mail

You can get Free e-mail at: www.swissinfo.org
or get www.gmail.com (Google)

or try port 26 (I do not think it is open for this ISP)

Posted: Wed Mar 22, 2006 0:52 am

Title: is only port 25 blocked?

matthews
Guest

Posted: Mon Mar 20, 2006 23:18 pm

Title: Re: Can you cancel my service and please give me a refund

blsJason
Administrator
Posts: 2866

robertcannon wrote:

I would like to cancel my service...

Robert:
Freedomlist is only a directory listing, discussion forum, and a place to post reviews of ISPs. We cannot help you cancel your account with VTISP, as we aren't affiliated with them and have no access to their database. You will need to continue to contact them directly.
_________________
Poetworld subscriber 2002-2012. Frown

Don't buy Clearwire!

Posted: Mon Mar 20, 2006 23:16 pm

Title: Can you cancel my service and please give me a refund

robertcannon
Guest

I would like to cancel my service and get a refund. I have tried to email and call a half dozen times each with no luck. If someone at the compay could help I would be thankful.
My username is robertcannon

Posted: Mon Mar 06, 2006 11:35 am

Title: http://vtisp.com/

mattjr
Guest

I have used vtisp for about a month now. Its a great isp and I get on each and every time. No boots nothing but pure surfing. What a fantastic deal for the money. I could not say enough about how good they are.

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