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Posted: Wed Apr 07, 2004 9:39 am
Post  Title: I want my money back

countrymomkel
Guest
I tried to get on juno in April 2003. Got nothing! Called for support. Still nothing. I cancelled my account in May 2003. They continued taking $9.95 out of my account. Did not realize it until May 2004. I have demanded my money back in full, for the full year that they charged me. Said I have to email the request. Lets just see what happens. Evil
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Posted: Mon Feb 09, 2004 7:56 am
Post  Title: Juno 5.0 & 6.0

jjr69

Posts: 142
I am currently using Juno's service. version's 5.0 and 6.0. I don't have any trouble.Infact i think it is better than it used to be. I connect at 50.6bps. Everyone must be doing something wrong to keep having trouble with them.
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Posted: Sat Feb 07, 2004 8:06 am
Post  Title: Re: Billing for no service!!!!!

Corrine
Administrator
Posts: 14068
Ben, Freedomlist is in no way related to Juno and cannot be of assistance to you with regard to a refund. My suggestion is to contest the charges with your credit card company.

Note that your email address and full name have been removed from your post for your protection.
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Posted: Fri Feb 06, 2004 22:55 pm
Post  Title: Billing for no service!!!!!

Ben Hermans
Guest
Juno has billed me for the last 5 months in the amount of $9.95. I never received any type of service. I expect that you reply to me and I demand to get my money back. This is a internet scam. I am Very unhappy about this and I will go to the better business bureau with this if I don't get my money back promtly. I will also spread the word about this scam. I contacted you people and I have still not heard anything from you. I am very upset about this, and I expect to receive my money from you and also would like a letter stating that you payed me back. My email address is <removed by admin>.

Please remedy this immediately!!

Ben
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Posted: Sat Jan 17, 2004 10:06 am
Post  Title: Juno

guest
Guest
I am using 5.0 and 6.0 and I connect no slower than 50,000bps as i write this I connected at 52,000bps. I think this service is great. I don't know how you could say this service ***. Maybe you people should go back to learn computer classes again.
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Posted: Fri Dec 05, 2003 18:52 pm
Post  Title: juno service

manxtabi
Guest
I've been with juno several years now and up until they joined with netzero I was fairly happy, since the server had few problems. Now, it takes me several hours and attempts to get on, and even if I do, I can't always access my email. Add to that the multitude of spam mail that is increasing. The only effective way to delete it is on webmail, that is if I can access it. I'm looking to dump Juno as fast as I can.
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Posted: Mon Nov 10, 2003 21:46 pm
Post  Title: Outlook Express/Microsoft Outlook

adam1.9@juno.com
Guest
Does any one know how to utilize or configure Outlook Express with JUNO?
Dito with Microsoft Outlook

It does not allow you to use either of the above.
This is another reason why many have considered leaving juno.

Thanks!
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Posted: Mon Nov 10, 2003 19:21 pm
Post  Title: juno service

rotunda47
Guest
I recently upgraded from juno 3.0 to 5.0 and the service went south. I did it to control spam, but I now constantly get disconnected and pages web slower than ever. I don't believe their $5 higher speed addon does anything. I'm currently exploring alternatives, such as ispwest.
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Posted: Mon Nov 10, 2003 12:47 pm
Post  Title: Unwanted e-mail

John/Az
Guest
I have used Juno for several years,their disconnecting you in the middle of writing e-mail is annoying, but the price is right
and they do have enought connect #'s.
To get rid of undesired e-mail, right click on that senders address line, a menu appears, click on block sender. Then delete the e-mail. From now on it automatically deletes this unwanted e-mail. then go to File,Delete messages &amp; permanently delete your e-mails.
Good luck!
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Posted: Tue Aug 26, 2003 22:26 pm
Post  Title: Pop-ups on juno

Tom
Guest
Suggestion for people worried about pop-ups on Juno. I imported my Juno account to my office computer and begn noticing pop-ups. This never happened at home, which seemed strange since it was the same account. I realized that I had my home Juno browser set to delete cookies, clear history and temporary internet files each time I close Juno. I set the Juno browser at work the same way and the pop-ups stopped. Go to options, click on web preferences, then check the boxes in the Juno privacy settings. I find clearing these each time does not interfere with my web browsing at all. Good luck! By the way, except for an occassional glitch, my Juno service (which I've had since the earliest days) has been excellent.
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Posted: Sat Aug 09, 2003 4:04 am
Post  Title: iexp

bruce bailey
๑۞๑
Posts: 6033
I think you can just click the Iexp icon in the taskbar. I haven't been on Juno for the past year as I am now a &quot;heavy user&quot; at 45 minutes per month.
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Posted: Wed Aug 06, 2003 13:57 pm
Post  Title: Juno= waste of time and money

Prelude
Guest
This service is just horrible. The customer service is non-existant. Any request for help for any problem you may incounter is either ignored or replied to with a lame non-helpful computer generated response. Stay away, far far away.
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Posted: Tue Jul 29, 2003 13:56 pm
Post  Title: Run Juno Through Internet Explorer

nathanhuth@hotmail.com
Guest
Does anyone now how to set Juno to run through Internet Explorer? Thanks,
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Posted: Wed Jul 23, 2003 19:28 pm
Post  Title: juno ***

hothotheat23
Guest
Ive had juno for acouple years now...and it was alright at first and i didnt get diconnected very much. But now i get kicked offline every hour or half an hour. It use to be every hour, but now its turned into every half an hour, and its extremely frustrating when you get kicked offline then have to get back on, then do it all again in a half an hour. I would not recomend juno to anyone.
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Posted: Mon Jun 30, 2003 2:14 am
Post  Title: email

pscs_2000
Guest
With Juno you can use either their webmail (email client), or in the Juno banner options you should be able to automatically set up email using your browsers email client...ie Microsoft's Outlook Express.
Once you set it up you should be able to go directly to emails without having to re-enter your user name, and password.

Good Luck, Pete
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Posted: Mon Jun 30, 2003 1:46 am
Post  Title: Speed Band/Hi Speed

pscs_2000
Guest
Why buy the extra cost items to enhance webpage speed loading for Juno and/or Netzero??

Looks like these United Online ISP's should provide this as a free service to their $9.95 a month subscribers. In other words why should any subscriber pay extra to speed up webpage loading if the slowness without it is caused by these ISP's web designs using too much &quot;flash and scrolling&quot; advertising??
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Posted: Sun Jun 29, 2003 23:09 pm
Post  Title: Juno Spam & porno

PSCS_2000
Guest
Bill,
Do you use and/or have you used Juno Webmail, or your browser email client....ie MicroSoft Outlook Express??

If you get your Juno email using your browser email client you are at least able to block the sender of anyone you want using the tools within your browser email client. Also, if you use this method of sending and receiving Juno email you can also setup so the contents of messages received do not open until you click to open them up. This is a good idea to set up this way to avoid receiving computer viruses from any sender you do not recognize.

Good Luck, Pete
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Posted: Mon Jun 23, 2003 15:08 pm
Post  Title: JUNO

JERRY
Guest
I replaced AOL with JUNO 10 months ago and was satisfied with JUNO,then SPEEDBAND was introduced for $5.00 more each month. That made it much better and is a lot better than AOL
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Posted: Mon May 19, 2003 10:19 am
Post  Title: Juno

John
Guest
I have been using Juno for 1 year now. The only bad part is there is no technical support. I've been disconnected maybe twice. Another problem I have had was it not recognizing my username and/or password. So I had to uninstall and then reinstall the software. I had to do this twice so far as well. Overall, its been ok. I don't use the internet at home much b/c have DSL at work, but its cheap enough and works 99% of the time for me.
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Posted: Sun May 18, 2003 20:42 pm
Post  Title: Juno Spam & porno

Bill Mooser
Guest
I have been a user for three years and was happy until recently when the porno and spam have gotten ridiculous.
About 90% of my email is now spam.
I'm looking elsewhere.
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